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  • What days are orders shipped?
    Orders are shipped on Thursdays. You will be sent tracking information once the item is shipped. For more specifics on shipping please visit our Shipping Policies page
  • What is your lead time for orders?
    Single item orders will generally ship within 7 business days. Our minimum lead time for orders over 10 items is 2-3 weeks, depending on total order size, product type, and time of year. There are several factors that may increase lead time such as: 1- number of orders ahead of yours 2-time of year (we are busier near the holiday season) 3-extra large orders 4-special order items/colors/fabrics
  • What is your return policy?
    We strive to ensure every order is correct and we inspect all items for quality and accuracy before we ship to you. We accept returns on incorrect items, or if you receive any damaged items. Please email us prior to returning items. We do not accept returns on unsold merchandise. We do not accept returns on items that incur damage after they are shipped to you. We are unable to accept returns of special order items for any reason as they cannot be returned to our inventory.
  • What kind of special order or customization do you offer?
    We offer special orders on colors of satin, chiffon, and lace from in-stock manufacturer colors. We recommend sending a sample swatch if you are trying to match the existing garment color. Please note- we do not offer fabric dyeing. We cannot guarantee material availability so any special color requests must be made prior to ordering Please allow extra time for order processing. We DO NOT offer any type of custom sizing on any of our products. For any other questions regarding customization, please contact customer service. **Please note** special orders may not be returned for any reason.
  • What are your shipping policies?
    For specifics on shipping policies, please visit our "shipping policies" page. Click hereto go directly to that page.
  • Is there an extra charge for special orders?
    Yes, we do add an extra fee to cover the cost of special ordered fabrics. The amount will vary based on our cost to order from our supplier. All special order requests will be invoiced with the surcharge included. Special order requests may not be purchased directly through our online store. Special orders may not be returned or refunded for any reason.
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